Questions, answered the way we'd answer them on the phone.

It's the work of getting an AI assistant to recommend your business by name when someone describes what they need, rather than getting a link ranked on a results page.

They share a foundation, and anyone claiming they're unrelated is selling something.  The difference is the target.  SEO wins a click on a page of options.  GEO gets you into the sentence a model produces when there is no page of options.  That changes how content is written, which facts need to be structured, and how much weight your profile and reviews carry.

No, and if you have an SEO agency doing good work we'll happily coordinate rather than duplicate.  What we add is the layer they usually don't cover: prompt research, answer-first structure, and tracking whether assistants actually name you.

We track ChatGPT, Google AI Overviews, Gemini, Perplexity and Copilot.  You can't optimize each one separately - they draw on overlapping sources - so the work is to make your facts consistent, credible and easy to quote everywhere those sources live.

Map pack movement usually appears in six to ten weeks.  AI citations are slower and lumpier because models refresh on their own schedule - most clients see the first ones between month two and month four.  Anyone promising week-one results is guessing.

No, and be wary of anyone who does.  Nobody controls what a model outputs, and the same prompt can return different names on different days.  What we can do is make you the most obvious, best-documented, best-reviewed candidate in your category and area, then track and report exactly what the assistants say each month.

Four numbers.  How many of your target prompts name you, which we track across the major assistants every month.  Your position at 25 or 49 points across a map grid.  Calls and direction requests from your Google profile.  And website clicks from local search.  All four are on one page every month.

Then it gets harder, which is the argument for starting now rather than the argument for not bothering.  Reviews and consistent history compound, so an eighteen-month head start is genuinely hard to buy your way past.

Manager access to the Business Profile, not ownership, and never your personal Google password.  You stay the owner and can remove us in two clicks.

Usually.  We handle the appeal and the evidence packet Google asks for.  Tell us what changed in the 30 days before it happened - it's nearly always an address edit, a category change, or keywords added to the business name.

Yes, and often better, since there's no walk-in trade to fall back on.  We set you up as a service area business, hide the address as the rules require, and build area pages that make your radius credible.

Yes, and it's one of the fastest wins available.  Listed names have to match real signage.  We file redressal reports with photo evidence and they're usually corrected within weeks.

Please don't.  Incentivized reviews violate Google's policy and put your whole review history at risk.  Asking every customer at the right moment gets you there legitimately, just a little slower.

About an hour in the first month, then roughly twenty minutes a month.  We need a kickoff call, approvals on anything that goes out in your name, and a photo or two from a job site.  That's it.

We do, after talking to whoever actually does the work.  Every page comes to you for approval before it goes live, and you can rewrite anything that doesn't sound like you.

We use it for research and first drafts, then a person rewrites with details no model has: your real prices, your real turnaround, the thing customers always get wrong.  Pages that read like unedited AI output don't get cited, which rather defeats the point.

Never.  One client per category, per city.  If we're already working with a plumber in your town, we'll tell you on the first call and point you somewhere else.

Mostly home services, health and dental practices, legal and accounting firms, and independent hospitality.  Anywhere the customer is local, the decision matters, and reviews carry weight.

Email us.  After the initial ninety days it's 30 days' notice, no exit fee, and we hand over everything within a week.